Updated 3.10.25
At FÜZI Pets, we value your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights concerning your personal information.
We collect personal information when you visit our website, make a purchase, create an account, sign up for newsletters or SMS communications, submit product reviews (including photos), or interact with our social media. This information may include your name, email address, postal address, phone number, payment information, and additional details you provide.
We, or our service providers, use cookies, web beacons, log files, and similar technologies to collect non-personal information about your interactions with our website, emails, advertisements, and your device characteristics. Examples include browser type, operating system, IP address, webpage views, email interactions, ad interactions, geolocation data, and publicly posted content like reviews and images.
By providing your phone number, you consent to receive transactional and promotional SMS messages from FÜZI Pets. Message frequency may vary, and you can opt-out anytime by replying STOP. Standard message and data rates apply.
By submitting a review, posting photos, tagging our brand on social media, or sharing content that references FÜZI (@fuzipets, #fuzipets, or similar branded hashtags), you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, distribute, and publicly display your content for marketing, promotional, and commercial purposes, including but not limited to:
We may edit or adapt your content for formatting or clarity while maintaining the integrity of your original submission. To request removal of your content from our platforms, please contact us at info@fuzipets.com, and we will process your request promptly.
We use cookies and related technologies to track shopping behavior, including abandoned carts, for personalized reminders via email or SMS. Third-party advertisers and ad networks may use your zip code, geographic location, and technologies such as cookies or web beacons to tailor relevant advertisements based on your browsing activities. If you wish to disable email web beacons, adjust your email client settings accordingly. Our systems currently do not recognize Do Not Track signals from browsers.
Our website may feature message boards, review sections, and comment areas. Posting personal information in these areas is optional but becomes publicly available once posted. Please exercise caution, as publicly disclosed personal information may be collected and used by third parties beyond our control. FÜZI Pets does not control third-party use of information disclosed in public areas, and you do so at your own risk.
We strongly advise that you do not share your website username or password with anyone. We will never request your login credentials via unsolicited phone calls or emails. Always sign out of your account and close your browser window after completing your session.
Interacting with our content through social media (Instagram, Facebook, TikTok, Pinterest, Twitter, YouTube, LinkedIn) allows us access to certain information from your social profiles to personalize experiences, provide exclusive content, and targeted communications. Please refer to social media privacy policies to manage your preferences.
Your personal information is used to:
We may share your information with third-party service providers to process payments, fulfill orders, provide customer support, and deliver marketing communications. These parties are contractually bound to protect your information.
We implement reasonable security measures to protect your data. However, online transmission and storage have inherent risks, which you acknowledge by using our website.
You may access, update, correct, or delete your personal information and opt-out of marketing communications by contacting us at info@fuzipets.com or by postal mail:
FÜZI Pets, 7475 Andover Way, Hudson, OH 44236
California residents may request disclosure details for third-party direct marketing by sending written requests clearly labeled "Your California Privacy Rights" to our postal address.
California minors under 18 may request removal or anonymization of content they posted publicly on our website by contacting info@fuzipets.com. Upon receiving such requests, we will promptly anonymize or remove the content unless legally required otherwise.
Some sharing activities may qualify as a "sale" under California law. Categories of information shared may include demographics, device identifiers, browsing history, and geolocation. To opt-out, contact us at info@fuzipets.com.
We do not knowingly collect personal information from children under 13. If discovered, such data will be promptly deleted. Users under 18 should access our website under parental supervision.
If you access our website from outside the U.S., please be aware that your personal information may be transferred to, processed, stored, and used in the U.S. Under U.S. law, your information may be subject to access requests from governments, courts, or law enforcement.
We may periodically update this policy. Updates will be posted with the effective date clearly indicated.
To opt-out or update your information, email info@fuzipets.com or mail us at:
FÜZI Pets, 7475 Andover Way, Hudson, OH 44236
Please allow up to 10 business days for processing.
For questions about our Privacy Policy, contact us at info@fuzipets.com or call 1(844) 743-6546.
