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Privacy Policy

At FÜZI, we are committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy explains what information we collect, how we use it, and what rights you have with respect to your personal information.

Personal Information Collection

We collect information from you when you make visit our website, make a purchase, create an account, and sign up for our newsletter. The information we collect may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

Non-Personal Information Collection

We, or our Service Provider, may use cookies, web beacons, log files or other technologies to automatically collect certain non-personally identifiable information about visitors to our website, use of the services on our website, or interactions with our email and advertisements on our website. This information relates to you or the computer, or mobile device you use to our website, but does not on its own identify you personally. For example, we may collect information such as your browser type, your computer operating system, Internet Protocol (“IP”) address, the domain from which you accessed out website, viewed webpages, whether an email was opened, links that are clicked, the number of times you have viewed an ad, whether or not you clicked on an advertisement, information about the equipment or software you use to access our website, and information you provide to or post on our website or social media pages, such as product reviews, that may be part of our website.

Third-Party Cookies, Web Beacons and Online Tracking

We cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via email or SMS. We may also use third-party advertisements placed by ad networks to support our website and promotional messages. Some of these advertisers and ad networks may use your zip code or geographic location and technology such as cookies or web beacons when they advertise on our website or in email. These advertisers and ad networks may collect and use the non-personal information described above to provide you with relevant advertisements based on your online behavior, activities on our website and other third-party sites, interactions with our email, demographic information, or information relevant to your general location so that the advertising you see on our website or in email more closely reflects your interests. If you would like to disable web beacons used in our email, you should turn off or block “images” and/or HTML display in your email client. Note, however, that our systems may not recognize some or all Do Not Track headers, add-ins, and/or plug-ins from browsers. We may obtain information about you from third parties outside of our website. When you interact with social networks or if you interact with us through a social media function such as a plug-in (for example, a Facebook "like" button) then you may be permitting us to have on-going access to some information from your social network profile (such as your name, email address, your friend list, photo, age, gender, location, birthday, social networking ID, current city, the people/sites you follow, and so forth). We may also obtain information about you from a third-party data aggregator, cookie technology operator, advertising network, or another type of data company.

Public Forums

Our website may contain message boards, user reviews, comment sections, and/or news groups available to its users. We may request that you provide contact information, such as name, email, address, occupation, and interests as may be requested to be a registered “share your tail” user, reviewer, or commenter. This information is optional and not necessary to post messages. This information may be used by the administrator to send the user email notices. However, users may opt-out of receiving future mailings. Please remember that any information that is disclosed in these areas becomes public information and users should exercise caution when deciding to disclose personal information. If you voluntarily disclose personally identifiable information in a public area of our website, that information may be collected and used by a third party to send you unsolicited messages, advertisements or for other purposes. FÜZI does not control the actions of users in public areas of our website. If you disclose personally identifiable information in a public area, you do so at your own risk.

Social Media

You may engage with our content on or through third-party social networking sites, such as Instagram, TikTok, Facebook, LinkedIn, Twitter or other third-party social media plug-ins and applications. When you engage with our content on or through third party social networking sites, plug-ins and applications, you may allow us to have access to certain information from your social media profile to deliver the content or as part of the operation of the application. We may also obtain non-personally identifiable information from your interaction with our content.

When you provide information from your social media account, it can help enable us to do things like (1) give you exclusive content, (2) personalize your online experience with us within and outside our applications or websites, and (3) contact you through the social networking sites or directly by sending you the latest news, special offerings, and rewards. By doing so, you consent to the use of this information in accordance with our Privacy Policy. When you provide personal information to us through an application, on our sites, or on social networking sites, it may be publicly viewed by other members of these sites and we cannot prevent further use of the information by third parties.

Through some social networking sites' privacy settings, you may be able to control what data you share. For more information about how social networking sites handle your personal information, please refer to their privacy policies and terms of use.

Use of Information

We use the information we collect to provide and improve our products and services, process transactions, respond to customer support inquiries, and send marketing communications. We may also use the information for research and/or analytics purposes.

Data Sharing

We may share your information with third parties for the purposes of processing payments, fulfilling orders, and/or providing customer support. These third parties are contractually bound to protect the privacy of your information and use it only for the purposes for which it was disclosed.

Security

Our website has security measures in place to prevent the loss, misuse and alteration of the information that we obtain from you. Please keep in mind, however, that whenever you give out personal information online there is a risk that third parties may intercept and use that information.

While FÜZI strives to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. By using our website, you expressly acknowledge and agree that we do not guarantee the security of any information provided to or received by us through our website, and that any personal information, general information, or other data or information received from you through our website is provided to us at your own risk, which you expressly assume.

Your Rights

You have the right to access, update, and delete your personal information. You can also request that we stop processing your information for marketing purposes. To exercise these rights, please contact us at cs@fuzipets.com.

Protect Your Username and Password

We recommend that you not share your website username or password with anyone. We will never ask you for your username or password in an unsolicited phone call or in an unsolicited email. Remember to sign out of your account and close your browser window when you have finished your session.

California Privacy Rights

Residents of the State of California may request a list of all third parties to which our Services have disclosed certain personal information (as defined by California law) during the preceding year for those third parties' direct marketing purposes. If you are a California resident and want such a list, please contact us at 68 Ravena St., PO BOX 1032, Hudson, OH 44236. For all requests, you must put the statement "Your California Privacy Rights" in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide enough information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via the telephone, email, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.

Sale of Personal Information

Under California law, certain of the information sharing described above may be categorized as the “sale” of “personal information” under certain circumstances. California law broadly defines “sale” in a way that may include allowing third parties to receive certain information such as cookies, IP address and/or browsing behavior to add to a profile about your device, browser, or you. This profile may enable delivery of interest-based advertising on our website or other sites. We may share the following categories of information for such advertising which may be considered a sale (as defined by California law): identification and demographics; device information and identifiers, such as IP address, and unique advertising identifiers and cookies; connection and usage information, such as browsing history or app usage; geolocation information, such as city; and inference data. To the extent that it does constitute such a “sale”, you may opt-out of that sale through the mechanism described below.

Notice Concerning Children

We are a mature audience site, and do not direct any of our content specifically at children under 18 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. Our website and services are intended for general audiences and FÜZI does not knowingly collect any personal information from children under age 13. There is one exception to this: we may offer products directed to children under the age of 13, and if we do it will state that it collects information from children, and it will also have a separate privacy policy posted detailing the practices specific to that product. If a parent or guardian becomes aware that his or her child under 13 has provided us with information without his or her consent, he or she should contact us at cs@fuzipets.com.

If you are under age 18 you should use our website only with the involvement of a parent or guardian. If we discover that we have inadvertently gathered any such information then we will, to the extent required by law, delete such information from our records. California minors under 18 years old may request the removal of any information that they posted to our website by contacting cs@fuzipets.com. Upon such request, we will anonymize or remove from public view any content posted by a minor to our website, unless required by law to retain such content or information.

Do Not Track

FÜZI does not currently take actions to respond to Do Not Track signals.

Governing law and Consent to Processing and Transfer of Information About You

This Privacy Policy is governed by and operated in accordance with, the laws of the United States.

If you are located outside of the United States, please be aware that information we collect, including Personally Identifiable Information, may be transferred to, processed, stored and used in the United States. Under United States law, your Personally Identifiable Information may be subject to access requests from governments, courts, or law enforcement in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will post any changes to this policy on our website and update the date at the top of this page.

Opting Out

You may choose not to receive future communications and no longer receive our service as well as remove your information from our database using the following methods:

Email: Users can send email to cs@fuzipets.com
Postal Mail: Users can send mail to the following postal address:
68 Ravena St., PO BOX 1032, Hudson, OH 44236

Note: It may take up to 10 business days to process your request.

Updating Your Information

You may update or correct the information you previously provided to us using the following methods:
Email: Users can send email to cs@fuzipets.com
Postal Mail: Users can send mail to the following postal address:
68 Ravena St., PO BOX 1032, Hudson, OH 44236

Contact Us

If you would you like to opt out or have any questions or concerns about our Privacy Policy, please contact us at cs@fuzipets.com.